Privacy Policy

Effective Date: January 2025

At Tulua Collective, we value and respect your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or engage with us through our services.

1. Information We Collect

We collect personal information when you visit our website, sign up for our newsletter, fill out a contact form, or interact with us in other ways. The types of information we may collect include:

Personal Identifiable Information (PII) such as your name, email address, phone number, and business details.
Non-Personal Information such as browser type, IP address, and website usage statistics.

2. How We Use Your Information

We use your information to:

Respond to inquiries and provide customer support.
Send promotional emails or newsletters (you can opt-out at any time).
Improve our website and services based on user feedback.

3. How We Protect Your Information

We take reasonable steps to ensure the protection of your personal information through secure servers, encryption, and data access control.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in operating our website and providing services to you, as long as those parties agree to keep this information confidential.

5. Your Rights

You have the right to access, update, or delete your personal information. You can contact us at [hello@tuluacollective.co.za] to request this.

6. Cookies

We use cookies to enhance user experience, analyze site usage, and provide personalized content. You can control cookie settings in your browser.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: hello@tuluacollective.co.za